Bypassing Queue Access Restrictions in OTRS before 2.3.5

CVE-2010-4768 · MEDIUM Severity

AV:N/AC:M/AU:S/C:P/I:P/A:P

Open Ticket Request System (OTRS) before 2.3.5 does not properly disable hidden permissions, which allows remote authenticated users to bypass intended queue access restrictions in opportunistic circumstances by visiting a ticket, related to a certain ordering of permission-set and permission-remove operations involving both hidden permissions and other permissions.

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