Customer Ticket Information Disclosure Vulnerability in OTRS

CVE-2017-16854 · MEDIUM Severity

AV:N/AC:L/AU:S/C:P/I:N/A:N

In Open Ticket Request System (OTRS) through 3.3.20, 4 through 4.0.26, 5 through 5.0.24, and 6 through 6.0.1, an attacker who is logged in as a customer can use the ticket search form to disclose internal article information of their customer tickets.

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