Remote Code Execution via Malicious Email in OTRS

CVE-2018-16586 · MEDIUM Severity

AV:N/AC:M/AU:N/C:N/I:P/A:N

In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources.

Learn more about our External Network Penetration Testing.