Arbitrary File Deletion Vulnerability in OTRS

CVE-2018-16587 · MEDIUM Severity

AV:N/AC:M/AU:N/C:N/I:P/A:P

In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to.

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